SHIPPING:
TEXAS WIRING SPECIALISTS (TWS) POLICY STATES ALL FIRST TIME BUYERS MUST HAVE MATCHING BILLING AND SHIPPING ADDRESSES WHEN USING CARD PAYMENTS TO REDUCE FRAUD. DEALERS WITH RESALE ACCOUNTS THIS DOES NOT APPLY OR RETURNING CUSTOMERS. IF AN ORDER IS PLACED AND BILLING AND SHIPPING ADDRESSES DO NOT MATCH, ORDER WILL AUTOMATICALLY BE CANCELLED WITHOUT ANY NOTICE AND REFUNDED WITH PROCESSING FEES DEDUCTED. NO EXCEPTIONSÂ
TWS SHIPS DAILY USING FEDEX AND USPS. ANY ORDER PLACED OF AN IN-STOCK ITEM WILL SHIP SAME DAY IF ORDER IS RECEIVED BEFORE 12:30PM CST.
TWS IS NOT RESPONSIBLE FOR ANY LOST, DAMAGED OR THEFT OF PACKAGES ONCE THEY HAVE BEEN PICKED UP BY COURIER FROM OUR FACILITY.
ALL DAMAGE CLAIMS MUST BE SUBMITTED DIRECTLY TO THE APPROPRIATE CARRIER.
IF YOU WOULD LIKE YOUR PACKAGE TO REQUIRE A SIGNATURE FOR DELIVERY PLEASE MAKE SURE TO SELECT SIGNATURE REQUIRED OPTION UPON CHECKING OUT.
CANADIAN CUSTOMERS: PLEASE EMAIL INFO@TEXASWIRINGSPECIALIST.COM WITH ITEMS LIST REQUESTED ALONG WITH BILLING AND SHIPPING ADDRESS SO A SHIPPING QUOTE CAN BE PROVIDED TO YOU. WEBSITE SALES TO CANADIAN CUSTOMERS IS NOT AVAILABLE.
PICK-UP:
IF YOU WISH TO PICK UP YOUR ORDER IN PERSON AND LIVE LOCAL TO OUR FACILITY WE’D LOVE TO ACCOMADATE THAT. PLEASE EMAIL INFO@TEXASWIRINGSPECIALIST.COM TO MAKE THIS REQUEST AND YOU WILL BE PROVIDED WITH AVAILABLE TIME FOR PICKUP.
WE DO NOT ACCEPT ANY CUSTOMER WALK-INS WITHOUT AN APPOINTMENT NO EXCEPTIONS!